The Ligon Group · Website Policies
Accessibility
The Ligon Group is committed to providing a website experience that is usable by as many people as reasonably possible, including individuals who use assistive technologies.
The Ligon Group, LLC ("The Ligon Group," "we," "us" or "our") seeks to provide access to website information, property-related resources, resident pathways, employment information and other digital content in a manner that is reasonably usable by individuals with different abilities and methods of accessing the web.
Accessibility is an ongoing process. Websites, browsers, devices, assistive technologies and third-party services change over time, and some content may require continued review or improvement.
If you encounter difficulty using this website, we want to know about it so we can better understand the issue.
1. Our Approach to Accessibility
We aim to consider accessibility as part of the design, development and maintenance of TheLigonGroup.com.
Our approach includes efforts to make important website information understandable, navigable and usable across common desktop and mobile environments.
Accessibility needs can vary significantly among users, devices and assistive technologies. For that reason, we view accessibility as an ongoing responsibility rather than a one-time website feature.
2. Website Design and Content
The website is designed to organize information into clear page structures and pathways so visitors can understand the purpose of a page and move to related information.
Accessibility considerations may include, where reasonably applicable:
- Meaningful page headings and content hierarchy;
- Descriptive links and navigation labels;
- Text alternatives for meaningful website images;
- Readable text sizing and spacing;
- Sufficient visual distinction between important elements;
- Keyboard-accessible native website controls where supported;
- Responsive layouts for different screen sizes; and
- Semantic page structure where practical.
3. Assistive Technologies and Browsers
Website accessibility can depend partly on the browser, operating system, device, assistive technology and user settings used to access the site.
Visitors may use technologies or settings such as screen readers, keyboard navigation, browser zoom, text scaling, voice-control software or device-level accessibility features.
We cannot guarantee identical functionality across every combination of browser, device or assistive technology, but accessibility feedback concerning common use cases is welcome.
4. Forms and Online Service Pathways
The website provides or links to forms and online pathways for purposes including general contact, property submissions, rental applications, resident communication, maintenance requests and employment applications.
Some of these forms may be operated through external service providers rather than directly within TheLigonGroup.com.
If an online form or service cannot be used because of an accessibility issue, contact The Ligon Group through our general Contact page and describe the information or service you were trying to access.
If a website feature creates an accessibility barrier, tell us which page, form or information you were attempting to use so we can better understand the issue and determine an appropriate alternative where reasonably available.
5. Third-Party Websites and Services
TheLigonGroup.com may link to forms, websites or services operated by third parties.
The accessibility of those independently operated services is controlled by their respective providers and may differ from the accessibility of this website.
We do not control the underlying code, accessibility features or compatibility of independently operated third-party platforms.
If you encounter an accessibility issue with a third-party service reached through our website, you may contact us so we can understand how that issue affects access to a The Ligon Group service or process.
6. Accessibility Limitations
Despite reasonable efforts, some website content, integrations, legacy materials or third-party services may not function perfectly for every user or assistive technology.
Limitations may also arise when website technologies or third-party platforms change after a page has been reviewed.
Identification of a limitation does not mean that access to the underlying information or service is intentionally restricted. When we become aware of a meaningful barrier, we may review it as part of ongoing website maintenance.
7. Alternative Access
If an accessibility issue prevents you from accessing information or completing an online pathway, contact us and explain what you were trying to accomplish.
Depending on the nature of the request and the service involved, we may be able to provide information or communication through another reasonable method.
Availability of an alternative method may depend on the type of information requested, applicable legal requirements, identity-verification needs and the nature of the underlying transaction or service.
8. Reporting an Accessibility Issue
Accessibility feedback is most useful when it identifies the specific page, feature or form involved.
When reporting an issue, please include information such as:
- The page or website feature you were trying to use;
- The nature of the difficulty you encountered;
- The device or browser involved, if relevant;
- The assistive technology involved, if you choose to provide that information; and
- A way for us to contact you regarding the request.
Please do not include passwords or unnecessary sensitive personal information when reporting a website accessibility issue.
9. Ongoing Website Updates
The Ligon Group may update website layouts, content, software, plugins, forms and other digital functionality over time.
Accessibility considerations may be reviewed as part of these changes and as issues are identified through testing, maintenance or user feedback.
This Accessibility page may also be revised as our website changes or as additional information becomes appropriate.
10. Accessibility Information Is Not a Warranty
This page describes our approach to website accessibility. It is not a representation that every page, feature, third-party service or technology will satisfy every accessibility standard or work without limitation for every user.
Nothing on this page limits any right or obligation that applies under applicable law.
11. Related Website Policies
Use of this website is also subject to our Terms of Use , and information collected through this website is addressed in our Privacy Policy .
12. Contact The Ligon Group About Accessibility
If you experience difficulty accessing content, information or a website service, contact The Ligon Group and describe the issue.
Providing the page or service involved and a description of the accessibility barrier will help us understand the request.