Rental Homes · Resident Support · Property Operations

Resident Services

Resources for current and prospective residents of residential properties owned or operated within The Ligon Group portfolio.

Apply for a rental home, submit a maintenance request, access resident information or contact the property management team through the appropriate resident-service pathway.

Residents and renters using The Ligon Group resident services for residential rental properties
The Ligon Group Residents Clear Access to Resident Services.

For Our Residents

Clear Support for the Homes We Own and Operate.

The Ligon Group's involvement in residential real estate continues well beyond acquisition. Selected properties are retained as rental investments, creating ongoing responsibilities for property care, maintenance coordination, resident communication and long-term operation.

This Residents section provides a direct starting point for people who currently live in — or are considering renting — residential properties within The Ligon Group portfolio.

Find Your Path

Current Resident or Looking for a Rental?

Resident support and prospective-renter activity are intentionally separated so each visitor can reach the information and workflow that applies to their situation.

I Am Looking for a Rental

Prospective Residents

If you are interested in renting a residential property within The Ligon Group portfolio, begin with the rental application and prospective-resident intake process.

Ownership & Operations

Resident Services Are Part of Owning Real Estate.

The Ligon Group does more than acquire residential property. When an asset fits a longer-term ownership strategy, it may be retained and operated as a rental investment.

Property care, resident communication and ongoing operations are therefore part of the same investment lifecycle that begins with acquisition and improvement.

Residential Portfolio Homes Retained for Rental Ownership

Selected residential properties remain under longer-term ownership when rental operation fits the strategy for the individual asset.

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Property Operations Responsibility Continues After Acquisition

Ownership includes property oversight, maintenance coordination and the ongoing operational work required by residential rental assets.

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Resident Services Clear Communication & Service Pathways

Residents have defined routes for maintenance, resources and communication concerning the homes in which they live.

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Maintenance Requests

Help the Property Team Understand the Issue.

A clear maintenance request gives the property team the information needed to identify the affected home, understand the issue and determine the appropriate next step.

Property repairs should be submitted through the dedicated maintenance pathway whenever possible rather than through a general website inquiry.

Identify the Property

Provide the property and resident information requested by the maintenance form.

Property
Describe the Issue

Explain what is happening and where the condition is located within the property.

Details
Add Useful Information

Include relevant details that can help the property team understand the condition before coordinating next steps.

Context
Submit Through the Resident Workflow

Use the maintenance page so the request enters the correct property-service channel.

Submit

Resident Information

The Right Information for the Right Situation.

Resident requests, general information and communication are separated into clear pathways so each need has an obvious destination.

Property Service

Property Maintenance

Report a repair or property condition through the dedicated maintenance workflow.

Maintenance Request →
Resident Information

Resident Resources

Access common resident information and property-related guidance in one organized location.

View Resident Resources →
Resident Communication

Property Management Contact

Direct general resident questions to the appropriate management communication pathway.

Contact Property Management →

Direct Answers

Resident Services at The Ligon Group

Clear answers for current residents and people considering renting residential property within The Ligon Group portfolio.

Resident Services

Who should use The Ligon Group Residents section?

The Residents section is intended for current and prospective residents of residential properties owned, controlled or operated within The Ligon Group portfolio.

Rental Applications

How do I apply to rent a property?

Prospective residents can begin through the Apply to Rent page, which serves as the rental-application and prospective-resident intake pathway.

Property Maintenance

How do I report a maintenance problem?

Current residents should submit repair or maintenance issues through the dedicated Maintenance Request page so the information reaches the correct resident-service workflow.

Resident Communication

How do I contact property management?

Resident-related questions that do not belong in the maintenance process can be directed through the Contact Property Management page.

Rental Ownership

Does The Ligon Group own rental property?

Yes. Selected residential properties may be retained and operated as rental investments when longer-term ownership fits the investment strategy for the asset.

Property Operations

Is The Ligon Group a third-party property manager?

This website presents resident services for properties owned, controlled or operated within The Ligon Group portfolio. It does not present The Ligon Group as a general property-management service for unrelated owners.

Resident Support

What Do You Need Help With?

Choose the pathway that best matches your situation so your request can reach the appropriate part of the property operation.